How to Regain Access to Your Facebook Page

Overview

People lose access to their organization's Facebook Page when a former employee held the only access, an account was hacked, or someone removed themselves by mistake. How you get it back depends on who still has access.

If Someone Still Has Full Control of the Page

This is the fastest route. Ask that person to add you back:

  1. Switch into the Page on Facebook.
  2. Open Page access (from the Page's Settings or Manage menu). 3. Next to People with Facebook access, click Add New.
  3. Search for your name or email and select you.
  4. Turn on the option to allow you to have full control, then click Give Access.
  5. Enter their own Facebook password and click Confirm.

You'll get a notification or email inviting you to manage the Page. Accept it to get access back.

Facebook Help: How to give, edit or remove Facebook Page access.

If Your Page Is in a Meta Business Portfolio

If your organization uses a Meta business portfolio (formerly Business Manager), anyone with full control of the portfolio can give you Page access, even if you were removed from the Page itself.

  1. Go to business.facebook.com and open Settings.
  2. Under Accounts, open Pages and select the Page.
  3. Click Assign people, choose yourself, and give yourself full control. See How to Create a Meta Business Portfolio.

If No One Has Access

You'll need to ask Meta to restore access, and prove your organization owns the Page.

Step 1: Secure your personal profile. If you think your personal Facebook account was hacked, go to facebook.com/hacked and recover it first.

Step 2: Ask Meta to restore access. Use Meta's request form for regaining access to a Page. Be ready to provide:

  • A government-issued photo ID.
  • Documents showing your name and your organization's name, such as a business license or articles of incorporation.
  • The Page's URL.

Meta reviews these requests on its own schedule, and live chat support is usually limited to Meta Verified subscribers or advertisers. Keep copies of everything you send.

After You Get Access Back

If the person who originally connected the Page to Social Cascade lost access, the connection may have stopped working. In Social Cascade, check Account Settings → Social Profiles and reconnect the Page if needed. See Reconnecting or Relinking Your Unlinked Facebook, Instagram, TikTok, or YouTube Account.

To avoid this in future, keep at least two people with full control of the Page. See Managing Your Team's Facebook Page Access.

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