Logging In with Email and a One-Time Code
Overview
The Social Cascade Teleprompter app signs you in with a one-time code sent to your email. There is no password.
Before You Start
- Use the email address that's on your Social Cascade team. If it isn't on a team, no code is sent. Ask your team Admin to invite that exact address.
- Make sure you can read email on this device or another one.
How to Sign In
- On the sign-in screen, enter your email in Email address.
- Tap Send Code.
- Find the 6-digit code in your email inbox. Codes expire after 10 minutes.
- Enter the code and tap Verify Code.
To use a different email, tap Back and start again.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| "Couldn't Send Code" | Temporary email delivery problem | Wait a moment, then tap Send Code again. |
| "Invalid or Expired Code" | Wrong digits, or the code is more than 10 minutes old | Tap Request New Code in the alert, or tap Try Again and re-enter the code. |
| No email arrived | Spam filter, a typo, or the email isn't on a Social Cascade team | Check your spam folder and the spelling of your address. If it still doesn't arrive, ask your team Admin to confirm the email you were invited with. |
| Code requests stop working | Too many requests: 5 per 15 minutes for each email address | Wait 15 minutes, then tap Send Code once. |
| "Server Error" | A problem on our side | Try again in a few minutes. If it continues, email support@socialcascade.co. |
FAQ
Q: Do I stay signed in?
A: Yes. You stay signed in until you log out, or until you go 30 days without opening the app. To log out, open the ⋮ menu on My Scripts and tap Logout, or tap Logout at the bottom of Settings.
Q: Is this the same sign-in as the web app?
A: It's the same account. The web app at app.socialcascade.co emails you a sign-in link instead of a code.