Managing Your Settings
Overview
The Settings screen in the Social Cascade Teleprompter app holds your profile, your team's practice information, script preferences, voice training and account options. To open it, tap the ⋮ menu on My Scripts, then tap Settings.
Profile
Under Profile, enter Your Name / Identifier, for example "Dr. Jane". This is what patients call you, and drafted scripts use it (for example, "Hi, I'm Dr. Jane"). It saves when you leave the field.
Practice Info
Practice Name, Phone Number and Website belong to your team, not only to you. Only team Admins can change them. Changing Practice Name renames the team everywhere, including the web app and the team switcher.
Drafted and refined scripts may use these details, for example your phone number in a call to action.
Use Your Practice's Website for Context
When your team has a website saved, you see the Use your practice's website for context switch. When it's on, drafted scripts can mention details from your website, such as services, providers and appointment information.
- Only team Admins can turn it on or off. Everyone else sees it greyed out, with "Only team admins can change this setting."
- If no website is saved, you see "Add your practice website above to use it as background context when generating scripts." instead.
Script Preferences
Under Script Preferences, choose a Default Length for drafted scripts:
| Length | Approximate video length |
|---|---|
| Short | 30–45 seconds |
| Medium | 45–90 seconds |
| Long | 90–180 seconds |
You can still edit any script after it's drafted.
Voice Training
Voice training helps drafted scripts sound like you. Tap the Voice Training row to expand it, then record a sample on a suggested topic or your own. You can store up to 20 samples. To remove one, tap the delete icon next to it.
For details, see Voice Training for Personalized Scripts.
Account
- Tap About to see the app version, legal policies and Help & Support.
- Tap Logout, then confirm. You return to the sign-in screen. Takes saved on your device stay there and come back when you sign in again with the same account.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| "Changes saved locally but couldn't sync to server" | You're not a team Admin, or there was a network problem | Practice Info can only be changed by team Admins. Ask an Admin to update it, or try again when you're online. |
| Website context switch is greyed out | You're not a team Admin | Ask a team Admin to change it. |
| Website context switch is missing | No website is saved for your team | Ask a team Admin to add the practice website. |
| Voice sample won't record | Microphone or Speech Recognition access is off | Open your device Settings → Teleprompter and turn both on. |
| "Limit Reached" | You have 20 voice samples | Delete a sample, then record a new one. |
FAQ
Q: Can I switch teams from Settings?
A: No. Switch teams from My Scripts. See Switching Teams in the Teleprompter App.