Using the Recommended Tab in Add Content
Overview
When you add a post from the Calendar, the Recommended tab of the Add content dialog shows content from your Streams and My Stream, ranked for the day and time you're filling. Use it to fill a day without browsing all of your content.
Before You Start
- Connect at least one social profile. Recommendations are matched to the platforms you post to.
- Subscribe to a few Streams or add content to My Stream, so there's content to recommend. See Working with Streams.
- You need the Admin or Editor role to schedule a post.
How to Open the Recommended Tab
- Click Calendar in the left sidebar.
- On the day you want, click Add new. The Add content dialog opens.
- In the left rail, under Existing, click Recommended.
The dialog may open on Create post instead. That happens when designed posts are turned on for your account. To make a new designed post, see Creating and Scheduling a Post.
How to Schedule a Recommended Post
- Under Pick from your recommended posts:, review the three options shown.
- To see more, use the arrows next to the page count (for example, "1 of 6"). Each page shows the next 3 picks.
- Click the option you want. Its badge changes from Option to Selected. Or click Let the model choose for you, and Social Cascade picks the best of the top recommendations for you.
- Click Continue to schedule.
- Check the date, time, platforms and caption, then click Schedule.
To browse everything instead, click My Stream or Collections in the left rail.
How Recommendations Are Ranked
Recommendations are ranked for the slot you're filling. Rankings consider:
- Whether the content suits the platforms you post to.
- How recently your team used it.
- How well it fits the day and time.
- The Streams and topics you follow.
You'll see up to 30 recommendations, 3 per page.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| "No recommendations for this slot." | None of your content fits this slot. For example, the only profile is TikTok and your content is images, you've already used everything that fits, or you don't subscribe to any Streams. | Subscribe to more Streams, add content to My Stream, or pick content from My Stream or Collections. |
| "Couldn't load recommendations. Please try again." | A temporary error. | Click Retry. If it keeps happening, close and reopen the dialog. |
| The same item keeps showing first | It's a strong fit for this slot. | Use the arrows to see the next 3 picks, or pick from My Stream or Collections. |
| The dialog opened on Create post | Designed posts are on for your account. | Click Recommended under Existing. |
FAQ
Q: Is a recommended post treated differently once it's scheduled? A: No. It works like any other scheduled post.
Q: Can I hide a recommendation for good? A: No. Use the arrows to move past it.
Q: Do all teams get the same recommendations? A: No. They depend on your connected platforms, the slot you picked and the content your team can use.