Working with Streams

Overview

Streams are curated content collections from trusted organizations. Subscribe to topics that matter to your practice and their content becomes available on your Calendar. When Auto-schedule or Auto-plan is on, Social Cascade also schedules it for you (see Customizing Post Frequency). With it off, the content shows up as recommendations you pick from. New posts appear as partners publish them.

Before You Start

  • Admins and Editors can manage subscriptions. Viewers can browse.
  • Streams isn't available on partner-network accounts. Those teams don't see Streams in the sidebar.

How to View Streams You've Subscribed To

There are two ways to see the streams you've already selected:

Option 1: Filter the Streams Page

  1. Click Streams in the left sidebar.
  2. On the Available Streams page, find the Subscription dropdown in the filter bar near the top.
  3. Select Subscribed. The list updates to show only partners and topics your team is subscribed to.

Option 2: Check the Calendar

This option uses the classic Calendar view.

  1. Click Calendar in the left sidebar.
  2. Open the content panel: click the menu icon to the left of the Content Calendar heading.
  3. Select the Subscriptions tab. It shows content from the streams your team subscribes to, organized by partner. (The My Stream tab shows your own content.)
  4. Click a partner name to drill into a specific topic and browse individual posts.

You can also visit My Streams (at the top of any Streams page) to see your subscribed topics at a glance.

How to Open Streams

  • Desktop: Click Streams in the left sidebar.
  • Mobile web: Open the sidebar from the header, then tap Streams.

At the top of Streams pages you'll see links to sub-sections: Available Streams, My Streams, My Content, and My Media.

Available Streams

  • Search: Use the search box at the top to find an organization or topic by name (e.g., "Mental Health", "CDC"). Results update as you type.
  • Organization list: Each partner shows its name, description, and a "Topics" section with subscribable tiles.
  • New badge: A small New badge appears when a partner or topic has recently added content.

Filters and Sort

Above the partner list you'll see a row of filter and sort controls. Filters are reflected in the page URL, so you can bookmark or share a filtered view.

  • Sort — Pick how the list is ordered:
    • Recommended (default) — Tailored to your team based on subscriptions and activity.
    • A–Z — Alphabetical by organization name.
    • Newest — Most recently added partners first.
    • Most subscribed — Partners with the most Social Cascade teams subscribed.
  • Subscription — Filter by your team's subscription status:
    • All (default), Subscribed, or Not subscribed.
  • Topics — Open the Topics popover to narrow the list to partners that publish specific topics.
  • Org type — Pick one or more organization types (e.g., government, advocacy, professional society).
  • Clear filters — When any filter is active, a Clear filters link appears. Click it to reset Subscription, Topics, and Org type (Sort stays where you set it).

Follow vs. Subscribe

  • Follow an organization: Adds all of that partner's current topics and auto-adds any future topics as they're released.
  • Unfollow an organization: Stops auto-adding future topics. Your existing topic subscriptions stay as they are.
  • Subscribe to a topic: Adds only that topic to your team.
  • Unsubscribe from a topic: Removes only that topic. Other topics remain.

Following an Organization

  1. Go to Streams in the sidebar and find the partner you want.
  2. Click Follow (to the right of the organization name). It changes to Followed.
  3. To unfollow, click Followed to open a confirmation dialog, then confirm Unfollow.

Subscribing to Topics

From the Partner Card

In the partner's "Topics" grid, click the small round icon on a topic tile. An empty circle means not subscribed; a checkmark means subscribed.

From the Topic Detail

  1. Click a topic tile to open the detail view.
  2. Use the Subscribe / Subscribed button at the top to toggle.
  3. Scroll down to see other topics from the same partner and manage those subscriptions too.

Who can subscribe: Only team Admins and Editors can manage stream subscriptions. Viewers see the tooltip "Only Editors and Admins can manage stream subscriptions."

Viewing Topic Content

  1. Click a topic tile to open the detail view.
  2. Browse the media preview carousel, caption, and supported platform icons.
  3. Scroll down to see additional topics from the same partner.

Stream content is reviewed and approved by the partner organization before it appears in your library. You may see new posts appear at any time as partners publish fresh content.

Streams in the Calendar

Content from your subscribed streams appears in two places on the Calendar:

  • Subscriptions tab: Open the Calendar content panel (the menu icon next to the Content Calendar heading) and select Subscriptions. You'll see an accordion of partners — expand one to browse topics and individual posts. Use the search bar (type at least three characters) to find specific content across all subscribed streams.
  • Add content dialog: When you add content to a calendar day, the Recommended tab suggests posts from your subscribed streams, and Collections lists each partner and topic. See Using the Recommended Tab in Add Content.

My Streams, My Content, My Media

My Streams page listing only the stream topics the team is subscribed to

  • My Streams: Shows only the topics your team is currently subscribed to.
  • My Content: Browse content your team has created or saved for reuse.
  • My Media: Access your team's uploaded media library.

Private Streams

Some streams are created specifically for your organization. These are managed by your organization and may not show Follow/Subscribe controls. Private stream content is only visible to teams within the associated organization.

Tips

  • Find your subscriptions fast: On the Streams page, set the Subscription filter to Subscribed to see only the partners and topics you've selected.
  • Combine filters with sort: Try Subscribed + Newest to see fresh content from partners you already follow, or Not subscribed + Most subscribed to discover popular partners you haven't added yet.
  • Manage in bulk: Follow an entire organization to auto-subscribe to all topics; prune any you don't want by unsubscribing individual topics.
  • Check the Calendar: Subscribed content appears under the Subscriptions tab of the Calendar content panel.
  • Content refreshes automatically: New posts from your subscribed partners appear as they're published. There's no need to refresh or re-subscribe.

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