Forgot Your Facebook Password?
Overview
Your organization's Facebook Page is managed through a personal Facebook profile. If you've forgotten that profile's password, you can't connect or reconnect the Page in Social Cascade until you reset it. You'll need access to the email address or phone number on the account.
How to Reset Your Facebook Password
- Go to Facebook's account recovery page: facebook.com/login/identify.
- Find your account by email address, phone number, or name. If several accounts match, pick yours.
- Choose where to send a reset code: your email or your phone (by text message).
- Enter the code Facebook sends you and click Continue. If the email doesn't arrive, check your spam folder.
- Create a new, strong password. A password manager makes this easier.
After You Reset Your Password
Changing your Facebook password can disconnect Social Cascade. In Social Cascade, check Account Settings → Social Profiles. If Facebook or Instagram shows as disconnected, reconnect it. See Reconnecting or Relinking Your Unlinked Facebook, Instagram, TikTok, or YouTube Account.
If You Can't Access Your Email or Phone
On the recovery page, click No longer have access to these? and follow the prompts. Facebook may ask you to confirm your identity, for example by uploading a government-issued photo ID. Facebook's review can take some time.