Logging In to Social Cascade (No Password Needed)
Overview
Social Cascade doesn't use passwords. You sign in to the web app at app.socialcascade.co with your Google account or with a sign-in link we email to you.
This article covers the web app. To sign in to the Social Cascade Teleprompter app on your phone, see Logging In with Email and a One-Time Code.
Before You Start
- Use the email address your team invited. If you sign in with a different address, you won't see your team.
- If you use Google, make sure you're signed in to the Google account that matches that email.
How to Sign In With Google
- Go to app.socialcascade.co.
- Click Sign in with Google.
- Choose your work Google account.
How to Sign In With an Email Link
- Go to app.socialcascade.co.
- Type your work email in the Email to log in with field and click Sign in with Email.
- The page changes to Check your email. Open your email inbox and find the message from No Reply @ Social Cascade (noreply@socialcascade.co).
- Click the sign-in link in the email. Open it in the browser where you want to be signed in.
Each link works once and expires after 2 hours.
If You Were Invited
- Open the invite email and click its link. The sign-in page shows "Please log in below to accept the invite from" your teammate's name.
- Sign in with Google or with an email link, using the same email address the invite was sent to.
- You're added to the team when you sign in.
If you're new to Social Cascade and weren't invited, signing in takes you to account setup. See Getting Started with Social Cascade.
Content partners who sign in with their partner email are sent to the Content Partner Portal instead of the web app.
Signing Out
Click your avatar in the top-right corner and choose Sign out.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| The sign-in email didn't arrive | It was filtered, or it's still on the way | Check your spam or junk folder and search for "Social Cascade". Wait a couple of minutes. To get a new link, go back to app.socialcascade.co, enter your email again and click Sign in with Email. There is no Resend button. |
| The link says it expired or doesn't work | Links expire after 2 hours and work only once | Request a new link from app.socialcascade.co. |
| I signed in but don't see my team | You signed in with a different email or Google account | Click your avatar > Sign out, then sign in with the email your team invited. |
| The page won't load or keeps returning to sign-in | Browser cookies are blocked | Allow cookies for socialcascade.co, or try a private window or a different browser. |
FAQ
Q: Can I set a password?
A: No. Social Cascade uses Google sign-in or a one-time email link instead of passwords.
Q: Can I sign in on my phone's browser?
A: Yes. Request the link on your phone and open it in your phone's browser. For recording videos, use the Teleprompter app, which signs in with a one-time code.
Related Articles
- Getting Started with Social Cascade
- Adding and Inviting Team Members
- Logging In with Email and a One-Time Code
Still stuck? Email support@socialcascade.co with your email address, your team name and a screenshot of any error.