Hiding and Filtering Comments on Facebook
Overview
Facebook Pages don't have a switch that turns comments off. Instead, you can limit who can comment on each post, and hide comments that contain words you choose. These settings are on Facebook, not in Social Cascade, and they apply to your Facebook Page (not your personal profile).
Social Cascade can't set comment limits when it publishes a post. Change the setting on Facebook after the post goes live.
Before You Start
- You need Facebook access to the Page (full or partial control). See Managing Your Team's Facebook Page Access.
- Switch into your Page on Facebook before changing its settings.
How to Choose Who Can Comment on a Post
- Open the post on your Facebook Page.
- Click Options (•••) at the top right of the post.
- Choose Who can comment on your post?
- Pick one:
- Public
- Established followers
- Profiles and Pages you follow
- Profiles and Pages you mention
Profiles and Pages you mention is the most restrictive choice. This setting doesn't apply to ads or boosted posts.
Source: Facebook Help, Choose who can comment on your Facebook Page's posts.
How to Hide Comments That Contain Certain Words
Hidden comments stay visible to the person who wrote them and their friends, so they don't know they've been hidden.
- Switch into your Page.
- Open the Page's Settings, then find the moderation settings. 3. Find Hide comments containing certain words from your Page.
- Add words, phrases or emojis. You can also upload a list from a .csv file.
- Click Save.
In the same settings you can also turn on Facebook's Profanity filter, which hides comments that contain commonly reported offensive words.
Workaround: Hiding Almost All Comments
Because Facebook Pages have no off switch, some practices upload a long list of very common words to this setting. That hides almost every comment. Know the limits before you do it:
- Hidden comments are still visible to the commenter and their friends.
- It doesn't apply to ads or boosted posts.
- Comments without any listed word still appear.
Contact Social Cascade support if you'd like our sample list of common words.
Managing Comments in Social Cascade
You can reply to or delete individual Facebook comments from the Inbox in Social Cascade.
FAQ
Q: Can I turn off comments on a Facebook Page post completely? A: No. The closest option is Profiles and Pages you mention, which allows comments only from profiles and Pages tagged in the post.
Q: Why do comment settings not apply to my boosted post? A: Facebook doesn't apply comment audience settings to ads or boosted posts. Moderate those comments individually.