Connecting Your TikTok Account to Social Cascade
Overview
Once you have a TikTok Business Account, you can connect it to Social Cascade to start scheduling and publishing video content. This guide walks you through the connection process.
Before You Start
- You must have a TikTok Business Account. If you have a Personal Account, see Setting Up a TikTok Business Account to switch.
- You must be an Admin on the Social Cascade team you want to connect TikTok to.
- Make sure you know the TikTok login credentials (email/phone and password) for the account you want to connect.
How to Connect Your TikTok Account
- Log in to your Social Cascade account at app.socialcascade.co.
- Click your avatar in the top-right corner and select Account Settings.
- At the top of Settings, select the team you want to connect TikTok to.
- In the right pane, find the Social Profiles section.
- Click the + Add Profile button (or the plus icon).
- Select TikTok from the list of available platforms.
- You will be redirected to TikTok to log in and authorize Social Cascade. Grant all requested permissions — if you deny any, publishing and analytics will not work correctly.
- After granting permissions, you will be redirected back to Social Cascade. Your TikTok profile will appear in the Social Profiles list.
Tip: If your TikTok profile does not appear after connecting, click the Refresh link in the Social Profiles footer (look for "Missing social profiles? Refresh").
What Happens After You Connect
- Your TikTok account will appear in the Social Profiles section with a TikTok icon.
- You can now select TikTok when scheduling posts from the Calendar or publishing from the Teleprompter mobile app.
- TikTok only supports video posts. You will not be able to select TikTok for image-only content.
- TikTok posts are manually scheduled only — they will not appear in auto-scheduling. See Scheduling and Publishing TikTok Videos for details.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| TikTok is not showing as a platform option | TikTok may not yet be enabled for your organization | Contact support to verify TikTok is available for your account |
| My TikTok account does not appear after connecting | The connection may not have completed | Click "Missing social profiles? Refresh" in the Social Profiles footer. If it still does not appear, try connecting again in a private/incognito browser window. |
| I denied a permission during authorization | TikTok requires all permissions for publishing | Go to your TikTok account settings, remove Social Cascade from authorized apps, then reconnect from Social Cascade and approve all permissions. |
FAQ
Q: Can I connect multiple TikTok accounts?
A: Each team in Social Cascade can connect one TikTok account. If you manage multiple TikTok accounts, connect each one to a separate team.
Q: Do I need to keep my TikTok app installed after connecting?
A: No. The connection is made through TikTok's web authorization. You do not need the app installed on your device to publish through Social Cascade.