Customizing Your Poster Design
Overview
Account Settings → Posters makes printable QR-code posters for your office. Each poster carries your logo, your practice name and a QR code that opens your Link In Bio page. Hang it in the waiting room, at the front desk or in exam rooms so patients and families can scan it and follow you.
Posters are print materials. They don't change how your social media posts look.
Before You Start
- Viewers can preview and download posters but can't change them. Editors and Admins can choose templates and change the text, the logo display and the footer. Only Admins can assign brand colors to poster regions.
- The poster editor stays hidden until two things are set up. The Posters page tells you which one is missing:
- "Upload a logo or run brand detection to get started": upload a logo on the Posters page, or set one up in Brand Kit.
- "Save your Link in Bio shorthand above to continue": click the pencil icon next to your shorthand and press Enter to save.
- Once both are done, the setup cards fold into a strip at the top. Click Edit logo & link to open them again.
- For the sharpest print, use a PNG logo with a transparent background, at least 400 px wide and tall. The page warns you if your logo is smaller or has a solid background.
How to Choose a Template
- Click your avatar (top right), then Account Settings → Posters.
- Browse the Templates gallery on the left. If your team has more than one practice type, use the filter at the top of the gallery to narrow the list.
- Click a template to preview it.
- Click Save. You'll see "Poster saved".
How to Customize Your Poster
The controls are in the panel to the right of the preview.
Colors
- Template default uses the template's own color palette.
- Your brand uses your Brand Kit colors. It's unavailable until your Brand Kit has at least one color.
Brand Colors (Admins Only)
When Your brand is selected, a Brand Colors row appears so you can choose which color goes in each poster region:
- Click a role swatch (Primary, Secondary or Accent).
- Under Choose from your brand kit, pick one of your Brand Kit colors, including any custom colors.
- Or, under Or pick any color, enter a hex value.
- To go back to the template's color, use Reset to default.
You'll see "Color assignment saved". These assignments are saved for your whole team, not for one poster.
Logo
Turn Show logo on or off. The poster uses the logo from your Brand Kit or the one you uploaded on the Posters page.
Footer
- Show footer band turns the colored band at the bottom of the poster on or off.
- Footer color offers Primary, Secondary, Accent, White and Black. With Your brand selected, your custom Brand Kit colors are listed too.
- Background opacity fades the band only. Your logo and practice name stay fully visible.
The QR code always links to your Link In Bio page, and the panel shows which address.
Practice Name and Text
- Practice name (on poster) defaults to your team name (or your organization name if the team name is empty). Changing it here affects this poster only, not your team or organization name. It saves when you click out of the field.
- Some templates have more text fields, such as a headline. Edit the text, then click Save. On some templates, the field stops accepting characters once the text fills its space.
Downloading and Editing in Canva
- Download saves the poster as a PNG image, ready to print.
- Open in Canva sends the poster to Canva for more editing. See Editing Posters with Canva.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| No template gallery or preview | A logo or the Link in Bio shorthand is missing | Follow the message on the Posters page: upload a logo, or save your Link in Bio shorthand. |
| Your brand is grayed out | Your Brand Kit has no colors yet | Add a color in Brand Kit, or run brand detection. |
| I can't change the brand color swatches | Only Admins can assign brand colors | Ask a team Admin. |
| A custom color is missing from the picker | It isn't saved in Brand Kit yet, or the page is out of date | Save your Brand Kit, then reload the Posters page. |
| The footer color went back to Primary | The custom color it used was deleted from Brand Kit | Choose a new Footer color. |
| I can't type more text | The text is longer than the template's space | Shorten the text. |
| "Couldn't save poster" | The save didn't go through | Try Save again. If it keeps failing, contact support. |
FAQ
Q: Do posters change my social media posts? A: No. Posters are printable graphics for your office. Your social posts are set up in the Calendar.
Q: Can each practice type have its own poster? A: Yes. If your team has more than one practice type, the template and settings you save apply to the practice type you're working on.
Q: How do I add custom colors to the poster color picker? A: Add them in Account Settings → Brand Kit. Once saved, they appear in the Brand Colors picker and in Footer color. See Manage your Brand Kit.