Setting Up Your Link in Bio
Overview
Link In Bio is a mobile page for your clinic that points visitors to your social profiles and posts. Each team (clinic) gets its own page and its own QR code. Put the link in your Instagram bio, and print the QR code so patients and families can scan it in your office.
Before You Start
- Only a team Admin can name the page and change what it shows. Editors and Viewers can copy the link and download the QR code once an Admin has named the page.
- The page doesn't exist until an Admin names it. Until then, Editors and Viewers see "Looks like your clinic hasn't created a Link In Bio page."
How to Name Your Link In Bio Page
- Click your avatar (top right), then Account Settings.
- In the team section on the right, scroll to Link In Bio (below Post Frequency).
- Click the pencil icon next to the shorthand field, type a short name for your page (for example
springfield-pediatrics), and press Enter. Use only letters, numbers, hyphens and underscores. - When you see "Updated the team url!", the page is live. Copy Link and Download QR now appear next to the field.
Your page address is learnmore.health/your-clinic-name, where the last part is the shorthand you chose.
You can also name the page from Account Settings → Posters, which shows the same Link In Bio panel while you set up posters.
Sharing Your Link and QR Code
- Copy Link copies your page address. Paste it into the website field of your Instagram profile (and any other profile), your email signature or your practice website.
- Download QR saves the QR code as a PNG image (named
socialcascade-<your shorthand>.png). When a patient scans it with a phone camera, your Link In Bio page opens. - For a printable poster with your logo and the QR code, see Customizing Your Poster Design.
Customizing Your Page
Admins see two more cards in the Link In Bio panel:
- Page logo: shows the logo your page uses. Upload a new one here, or click Manage in Brand Kit.
- What's shown on your page: turn Show phone number and Show website link on or off. Changes go live right away. If no phone number or website is saved for the clinic, that switch is unavailable and the card says so (for example, "No phone number saved for this clinic yet.").
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| No Copy Link or Download QR button | The page hasn't been named yet | Ask a team Admin to name the page (see the steps above). |
| I can't edit the shorthand | Only team Admins can name the page | Ask an Admin on your team. See Team Roles in Social Cascade. |
| "Team with this shorthand name already exists" | Another clinic already uses that name | Choose a different shorthand. |
| Show phone number can't be changed | No phone number is saved for the clinic, or your text message program requires the number to stay visible | Add a phone number, or follow the note under the switch. |
FAQ
Q: Does changing the shorthand change my link? A: Yes. The link and QR code use the shorthand, so reprint any QR codes and update your bios after you change it.
Q: Does each clinic get its own page? A: Yes. Link In Bio is set per team (clinic), not per organization.