Connecting Your YouTube Channel to Social Cascade
Overview
Connect your YouTube channel so Social Cascade can publish and schedule YouTube Shorts to it. Each team can connect one YouTube channel.
Before You Start
- A YouTube channel. See Creating a YouTube Channel for Shorts.
- You must be an Admin on the Social Cascade team. Editors and Viewers don't see the + icon.
- Finish any pending Google security prompts before you start.
- If your team is on a partner network plan, only Facebook and Instagram can be connected.
How to Connect YouTube
- Sign in to Social Cascade at app.socialcascade.co.
- Click your avatar in the top-right corner and select Account Settings.
- Make sure the team you want to connect YouTube to is selected.
- Next to Social Profiles, click the + icon.
- You're taken to a secure connection page. Choose YouTube there.
- Sign in with the Google account that manages your channel and approve the requested permissions.
- You return to Social Cascade. Your channel appears under Social Profiles.
If your channel doesn't appear, click Refresh next to "Missing social profiles?" below your profile cards.
After You Connect
- Publish Shorts from the Social Cascade Teleprompter app or the Web Teleprompter, or schedule them from the Calendar. See Scheduling and Publishing YouTube Shorts.
- Comments on your videos appear in the Inbox. See Viewing YouTube Comments in Your Inbox.
- If publishing stops working, reconnect YouTube the same way.
Troubleshooting
| Issue | Cause | Fix |
|---|---|---|
| I don't see the + icon | Only Admins can connect profiles | Ask an Admin on your team to connect YouTube. |
| YouTube isn't listed on the connection page | YouTube may not be turned on for your account, or your team is on a partner network plan | Contact support to check whether YouTube is available for your team. |
| Sign-in fails | A browser setting or Google prompt is blocking it | Try again in a private window, allow pop-ups, and pick the Google account that owns the channel. |
| The wrong channel is connected | You signed in with a different Google account or channel | Contact support to disconnect the channel, then connect again and pick the right account. |